Specializes in new, used, and certified pre-owned Buick, GMC, Volvo, and Volkswagen vehicles. Preview and Review Ratings.
Royal Automotive
3010 Columbiana Rd, Birmingham, AL 35216
➡️See Inventory: Used | Certified Pre-Owned
➡️See Inventory: New Buick | GMC | Volvo | Volkswagen
▶️ Official Website: www.royalautomotive.net
Expires 12/20/24
Known for their large inventory and focus on customer satisfaction. This automotive business is among the most prominent in their respective city, known for their wide selection of vehicles and commitment to customer service.
Here's a detailed rating and review content for "Royal Automotive" located at 3010 Columbiana Rd, Birmingham, Alabama:
Royal Automotive, located at 3010 Columbiana Rd, Birmingham, AL, has an impressive overall rating of 4.9 stars across various review platforms. Here’s a summary of what customers frequently highlight:
Sales Experience: Many customers commend the dealership's friendly and knowledgeable sales staff. Individuals like Carter Ward and Micah Murphy are often praised for making the car-buying process smooth and stress-free. Several customers have noted the professionalism and low-pressure environment, making it an enjoyable experience for both new and used car purchases
.Customer Service: Royal Automotive is frequently described as a dealership that values customer satisfaction. The team is known for its transparency, and buyers feel that they are treated fairly throughout the process. Many reviewers appreciate the dealership’s family-owned atmosphere and personalized service
.Service Department: While the sales team receives high marks, there are occasional mixed reviews regarding the service department. Some customers have had minor issues with repairs, but most report quick responses and a commitment to addressing any concerns
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Summary:
Royal Automotive at 3010 Columbiana Rd, Birmingham, Alabama, provides a strong car-buying experience with excellent customer service, a wide selection of quality vehicles, and competitive pricing. The dealership's commitment to customer satisfaction extends beyond the initial sale, making it a top choice for anyone in the market for a new or pre-owned vehicle. Enhancing transparency in pricing and expanding parking options could further improve the overall customer experience.
When You Visit Royal Automotive:
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