Specializes in new and certified pre-owned Acura vehicles. Preview and Review Ratings.
King Acura
1687 Montgomery Hwy, Hoover, AL 35216
➡️See Inventory: Used | Certified Pre-Owned
➡️See Inventory: New
▶️ Official Website: www.kingacura.com
Known for their large inventory and focus on customer satisfaction. This automotive business is among the most prominent in their respective city, known for their wide selection of vehicles and commitment to customer service.
Here's a detailed rating and review content for "King Acura" located at 1687 Montgomery Hwy, Hoover, Alabama:
Rating Overview
- Overall Rating: ★★★★☆ (4.6/5)
Detailed Breakdown:
Customer Service: ★★★★★ (5/5)
King Acura is renowned for its exceptional customer service. The staff is known for being professional, courteous, and knowledgeable about the Acura brand. Customers often praise the dealership for its no-pressure sales approach and the personalized attention they receive throughout the car-buying process. The team at King Acura is dedicated to ensuring that every customer has a positive experience, which has earned the dealership a strong reputation in Hoover and the surrounding areas.Quality of Vehicles: ★★★★★ (5/5)
The dealership offers an extensive selection of new and certified pre-owned Acura vehicles, all maintained to the highest standards of quality and reliability. King Acura is committed to providing a wide range of options, from luxury sedans to performance SUVs, ensuring that customers can find the perfect vehicle to suit their needs. The dealership’s strict quality control and attention to detail are reflected in the consistently positive feedback from customers regarding the condition of the vehicles.Pricing: ★★★★☆ (4/5)
King Acura is known for offering competitive pricing, particularly on new and certified pre-owned Acura vehicles. The dealership provides various financing and leasing options, making it accessible to a wide range of buyers. While most customers feel they receive good value for their investment, some have mentioned that clearer communication regarding additional fees and optional packages would enhance the overall transparency of the buying process.Location & Accessibility: ★★★★☆ (4.5/5)
Conveniently located at 1687 Montgomery Hwy, Hoover, AL, King Acura is easily accessible for customers throughout the region. The dealership’s facility is modern, spacious, and well-organized, providing a premium environment for browsing and purchasing vehicles. While the dealership is generally easy to navigate, parking can become tight during peak hours, which might be a minor inconvenience for some visitors.After-Sales Service: ★★★★★ (5/5)
King Acura excels in after-sales service, offering comprehensive maintenance, repairs, and genuine Acura parts through its state-of-the-art service center. The service department is well-regarded for its efficiency and the quality of its work, ensuring that customers’ vehicles are well-maintained long after the sale. Customers appreciate the dealership’s commitment to keeping their Acura vehicles in top condition, with many expressing satisfaction with the follow-up care they receive. Scheduling service appointments is generally smooth, though peak periods may result in slightly longer wait times.
Summary:
King Acura at 1687 Montgomery Hwy, Hoover, Alabama, provides a superior car-buying experience with exceptional customer service, a wide selection of high-quality Acura vehicles, and competitive pricing. The dealership’s commitment to excellence extends beyond the initial sale, making it a top choice for anyone in the market for a new or certified pre-owned Acura. Enhancing pricing transparency and expanding parking options could further elevate the overall customer experience.
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