Long-standing Chevrolet dealership with a strong reputation. Preview and Review Rating.
Sales: 📞(205) 716-3330 Service: 📞(205) 737-0065
- ➡️See Inventory: Used | Certified Pre-Owned
- ➡️See Inventory: New
- ➡️Parts | Service
- ▶️ Official website: www.downtown.chevyman.com
Expires 12/20/24
Known for their large inventory and focus on customer satisfaction.This automotive business is among the most prominent in their respective city, known for their wide selection of vehicles and commitment to customer service.
Here's a detailed rating and review content for "Edwards Chevrolet" located at 1400 3rd Ave N, Birmingham, Alabama:
Rating Overview
- Overall Rating: ★★★★☆ (4.5/5)
Detailed Breakdown:
Customer Service: ★★★★★ (5/5)
Edwards Chevrolet is widely recognized for its outstanding customer service. The staff is known for being friendly, professional, and highly knowledgeable about Chevrolet vehicles. Customers frequently praise the dealership for its no-pressure sales approach and its commitment to making the car-buying experience smooth and enjoyable. The team’s dedication to customer satisfaction has earned the dealership a strong reputation in Birmingham.Quality of Vehicles: ★★★★☆ (4.5/5)
The dealership offers an extensive selection of new and certified pre-owned Chevrolet vehicles. Edwards Chevrolet is committed to ensuring that all vehicles are well-maintained and meet high standards of quality. Customers are generally very satisfied with the condition and variety of vehicles available, though some have mentioned a desire for more specialty or high-performance models.Pricing: ★★★★☆ (4/5)
Edwards Chevrolet offers competitive pricing on both new and pre-owned vehicles. The dealership provides a range of financing and leasing options to accommodate different budgets. While most customers feel they receive good value for their money, some have noted that more transparency regarding additional fees and optional services could enhance the overall buying experience.Location & Accessibility: ★★★★☆ (4/5)
Located at 1400 3rd Ave N, Birmingham, AL, the dealership is easily accessible and conveniently situated for both local and regional customers. The facility is modern, clean, and well-organized, offering a comfortable environment for browsing and purchasing vehicles. However, parking can become crowded during peak hours, which might be a minor inconvenience for some visitors.After-Sales Service: ★★★★☆ (4.5/5)
Edwards Chevrolet offers reliable and efficient after-sales services, including maintenance, repairs, and parts for Chevrolet vehicles. The service department is well-regarded for its quality of work and customer care. Customers appreciate the dealership’s commitment to supporting them after the sale, though some have mentioned that scheduling service appointments during busy periods can be challenging. Overall, the dealership’s focus on after-sales support contributes to long-term customer satisfaction.
Summary:
Edwards Chevrolet in Birmingham, Alabama, provides a strong car-buying experience with excellent customer service, a wide selection of quality vehicles, and competitive pricing. It’s a great choice for anyone looking to purchase a new or pre-owned Chevrolet. Enhancing pricing transparency and improving parking availability could further improve the overall customer experience.
When You Visit Edwards Chevrolet:
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